Terms of Service
Effective date: February 23, 2026
1. Agreement to Terms
These Terms of Service ("Terms") are a legal agreement between you and Special Glasses LLC ("Special Glasses," "we," "us," or "our"). By downloading, installing, accessing, or using any of our apps, websites, or services (collectively, "Services"), you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, do not use our Services. We may update these Terms from time to time. We will post the revised version on this page with an updated effective date. Your continued use of our Services after changes are posted means you accept the updated Terms. If a change materially reduces your rights, we will make reasonable efforts to notify you (for example, via in-app notice or email if we have your contact information).
2. Who We Are
Special Glasses LLC is a company registered in the United States. You can reach us at:
- Email: spatial@specialglasses.net
- Website: specialglasses.net
3. Eligibility and Age Requirements
You must be old enough to form a binding contract in your jurisdiction to use our Services. Specifically:
- In the United States, you must be at least 13 years old. If you are between 13 and 18, you may only use our Services with the consent of a parent or legal guardian who agrees to these Terms on your behalf.
- In the European Union, United Kingdom, and Switzerland, you must be at least 16 years old, or have verifiable parental consent as required by applicable data protection laws (including the GDPR and UK GDPR).
- In Australia, you must be at least 16 years old, or have parental consent in accordance with the Privacy Act 1988.
- In all other jurisdictions, you must meet the minimum age required by local law to enter into a binding agreement and to consent to the processing of your personal data.
Our Services are not directed at children under 13 (or under 16 in the EU, UK, or Australia). We do not knowingly collect personal data from children below these age thresholds. If we learn that we have collected data from a child below the applicable age, we will delete it promptly.
4. Our Products
4.1. What They See (iOS App)
What They See is an iOS app that simulates vision conditions through real-time camera filters for educational and entertainment purposes. It is distributed through the Apple App Store and requires iOS 18.0 or later.
The app includes free features as well as premium features available through one-time in-app purchases (not subscriptions). Pricing ranges from $1.99 to $29.99 USD depending on the content purchased. All purchases are processed by Apple through the App Store.
Camera processing in What They See happens entirely on your device. Photos and videos you capture using the app's filters are saved locally to your device and are under your control.
4.2. Future Products
Additional products and services may be offered in the future and will be subject to their own specific terms, which will supplement these Terms. We will publish those terms before any new product becomes available.
5. Apple App Store Terms
The following terms apply specifically to apps we distribute through the Apple App Store (currently, What They See). These terms satisfy Apple's minimum requirements for end-user license agreements.
- License, not sale. Our iOS apps are licensed to you, not sold. This agreement is between you and Special Glasses only, and not with Apple Inc. ("Apple"). Special Glasses, not Apple, is solely responsible for our apps and their content.
- Scope of license. We grant you a limited, non-exclusive, non-transferable, revocable license to use our iOS apps on any Apple-branded device that you own or control, as permitted by the App Store usage rules. Other members of your household may access the app through Apple's Family Sharing or volume purchasing programs where applicable.
- Maintenance and support. Special Glasses is solely responsible for providing maintenance and support for our apps. Apple has no obligation to provide any maintenance or support services for our apps.
- Warranty. Special Glasses, not Apple, is responsible for any product warranties, whether express or implied by law. If our app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to our apps.
- Product claims. Special Glasses, not Apple, is responsible for addressing any claims you or any third party may have relating to our apps, including product liability claims, any claim that an app fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation.
- Intellectual property claims. If a third party claims that our app infringes their intellectual property rights, Special Glasses, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of any such claim.
- Legal compliance. You represent and warrant that (a) you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country, and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
- Third-party terms. You agree to comply with any applicable third-party terms when using our apps (for example, your wireless data service agreement).
- Apple as third-party beneficiary. You and Special Glasses acknowledge that Apple and its subsidiaries are third-party beneficiaries of these Terms as they relate to your license of our iOS apps. Upon your acceptance of these Terms, Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
6. Purchases and Payments
For iOS apps, all purchases are processed by Apple through the App Store. We do not have access to your payment information. Purchases are subject to Apple's terms and conditions.
In-app purchases for What They See are one-time purchases, not subscriptions. Once purchased, premium features remain available to you indefinitely on devices signed into the Apple ID used for the purchase.
6.1. Refunds
For purchases made through the Apple App Store, refunds are handled by Apple in accordance with Apple's refund policies. To request a refund, visit reportaproblem.apple.com or contact Apple Support.
For users in the European Union: you have the right to withdraw from a digital content purchase within 14 days of the transaction, unless you have expressly consented to the digital content being provided before the withdrawal period ends and acknowledged that you lose your right of withdrawal by doing so. The App Store's purchase flow addresses this consent.
For users in Australia: our apps come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
7. Medical Disclaimer
This is important, so we want to be direct: What They See is not a medical device, diagnostic tool, or substitute for professional eye care.
- Vision simulations in the app are approximations based on published scientific research and clinical literature. They are designed for education and entertainment and do not represent any specific individual's visual experience.
- The app does not diagnose, treat, cure, or prevent any medical condition.
- Do not rely on the app's simulations to make medical, health, or accessibility decisions. Always consult a qualified eye care professional for matters related to vision health.
- Simulated visual impairments may differ from the actual experience of people living with those conditions. Individual experiences vary widely.
8. Acceptable Use
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use our Services in any way that violates applicable laws or regulations.
- Present vision simulations from What They See as medically accurate diagnoses or as a replacement for professional medical advice.
- Use our Services to harass, bully, defame, or harm others, including by creating or sharing content that mocks or demeans people with disabilities or visual impairments.
- Reverse-engineer, decompile, disassemble, or attempt to extract the source code of our apps, except to the extent that this restriction is expressly prohibited by applicable law.
- Remove, alter, or obscure any copyright, trademark, or other proprietary notices in our Services.
- Use our Services to build a competing product, or systematically copy or extract content for commercial purposes.
- Attempt to gain unauthorized access to our Services or related systems.
- Use automated tools (bots, scrapers, etc.) to access our Services, except as expressly permitted.
9. User-Generated Content
What They See allows you to capture photos and videos using the app's vision simulation filters. These are saved to your device and are your content.
- You retain ownership of any photos or videos you create using our app.
- You are solely responsible for any content you create, save, or share using our Services, including making sure it complies with applicable laws and respects others' rights (such as privacy and consent).
- By sharing content that includes our filters or branding in public settings, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and reproduce that content solely for marketing and promotional purposes (for example, featuring user photos on our website or social media). We will not use your content this way without your prior permission.
- We do not monitor, review, or endorse user-generated content and are not liable for it.
10. Intellectual Property
All intellectual property in our Services belongs to Special Glasses LLC or our licensors. This includes but is not limited to:
- App source code, Metal shaders, AI models, algorithms, and software architecture.
- Visual designs, user interfaces, icons, and branding.
- Trademarks: "Special Glasses," "What They See," and associated logos.
- Written content, documentation, and marketing materials.
Nothing in these Terms grants you any right to use our trademarks, logos, or branding without our prior written consent.
These Terms grant you only a limited license to use our Services as described. All rights not expressly granted are reserved by Special Glasses.
11. Privacy and Data Protection
Your privacy matters to us. Our Privacy Policy explains what data we collect, how we use it, and your rights. By using our Services, you acknowledge that you have read and understand our Privacy Policy.
In summary, for What They See: all camera processing happens on your device. We do not collect, transmit, or store any camera data, photos, videos, or vision simulation results.
11.1. Your Rights Under Data Protection Laws
Depending on where you live, you may have specific rights regarding your personal data:
- EU/EEA and UK residents (GDPR / UK GDPR): You have the right to access, correct, delete, restrict processing of, and port your personal data. You also have the right to object to processing and to withdraw consent at any time. To exercise these rights, contact us at spatial@specialglasses.net.
- California residents (CCPA/CPRA): You have the right to know what personal information we collect, to request deletion, to opt out of the sale or sharing of personal information, and to not be discriminated against for exercising your rights. We do not sell or share your personal information as defined by the CCPA/CPRA.
- Australian residents (Privacy Act 1988): You have the right to access and correct your personal information. If you believe we have breached the Australian Privacy Principles, you may file a complaint with us or with the Office of the Australian Information Commissioner.
12. Disclaimer of Warranties
To the maximum extent permitted by applicable law, our Services are provided "as is" and "as available," without warranties of any kind, whether express, implied, statutory, or otherwise. We disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
Specifically, we do not warrant that:
- Our Services will be uninterrupted, error-free, or secure.
- Vision simulations will accurately represent any individual's visual experience.
- Our Services will be compatible with all devices or operating system versions.
- Any defects in our Services will be corrected.
For users in the EU, UK, and Australia: This section does not affect your statutory rights as a consumer. You have legal guarantees under consumer protection laws that cannot be excluded or limited by contract. Nothing in these Terms is intended to limit rights that cannot be legally limited in your jurisdiction.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Special Glasses and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of (or inability to use) our Services, regardless of the theory of liability.
Where permitted by law, our total cumulative liability to you for all claims arising from or related to our Services shall not exceed the greater of (a) the amount you paid us in the 12 months before the claim arose, or (b) $50 USD.
For users in the EU, UK, and Australia: Nothing in these Terms excludes or limits our liability for (a) death or personal injury caused by our negligence, (b) fraud or fraudulent misrepresentation, (c) any liability that cannot be excluded or limited under applicable consumer protection law, including the Australian Consumer Law, the UK Consumer Rights Act 2015, or EU consumer protection directives.
14. Indemnification
You agree to defend, indemnify, and hold harmless Special Glasses and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your use of our Services, (b) your violation of these Terms, (c) your violation of any third party's rights, or (d) any content you create or share using our Services.
For users in the EU, UK, and Australia: This indemnification clause applies only to the extent permitted by the consumer protection laws of your jurisdiction. It does not require you to indemnify us for losses caused by our own negligence or breach.
15. Dispute Resolution
We hope we never have a dispute, but if we do, here is how it will be handled:
15.1. Informal Resolution First
Before filing any formal proceeding, you and Special Glasses agree to try to resolve the dispute informally. Contact us at spatial@specialglasses.net with a description of your concern. We will try to resolve it within 60 days.
15.2. For Users in the United States
If informal resolution does not work, you and Special Glasses agree that any dispute, claim, or controversy arising from or relating to these Terms or our Services will be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. Arbitration will take place in the United States, and the arbitrator's decision will be final and binding.
Class action waiver: You and Special Glasses each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, you and Special Glasses each waive any right to a jury trial.
Small claims exception: Either party may bring an individual action in small claims court if the claim qualifies.
15.3. For Users Outside the United States
If you are a consumer in the European Union, United Kingdom, Australia, or any other jurisdiction where mandatory arbitration clauses in consumer contracts are unenforceable, the arbitration and class action waiver provisions above do not apply to you. Instead:
- EU residents: You may bring proceedings in the courts of your country of residence. You may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
- UK residents: You may bring proceedings in the courts of England and Wales, Scotland, or Northern Ireland, depending on where you live.
- Australian residents: You may bring proceedings in the courts of your state or territory. Nothing in these Terms limits your right to bring an action under the Australian Consumer Law.
- All other jurisdictions: Local mandatory consumer protection laws apply where they override these Terms.
16. Governing Law
For users in the United States: These Terms are governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to conflict of law principles.
For users in the European Union: These Terms shall not deprive you of the protection of mandatory consumer protection rules of your country of residence.
For users in the United Kingdom: These Terms are governed by the laws of England and Wales, subject to your rights under mandatory consumer protection legislation.
For users in Australia: These Terms are governed by the laws of the Commonwealth of Australia, and you have the benefit of any mandatory consumer protection provisions under the Competition and Consumer Act 2010.
17. Termination
You may stop using our Services at any time. You can delete our apps from your devices whenever you choose.
We may suspend or terminate your access to our Services if you materially breach these Terms, if required by law, or if we discontinue the Services. Where possible, we will give you reasonable notice before termination.
Termination does not affect: (a) any rights or obligations that accrued before termination, (b) any provision of these Terms that by its nature should survive (including Sections 7, 10, 12, 13, 14, 15, and 16), or (c) for one-time purchases already made, your ability to continue using features you have paid for, subject to Apple's policies.
18. Severability
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
19. Entire Agreement
These Terms, together with our Privacy Policy and any product-specific terms we publish, constitute the entire agreement between you and Special Glasses regarding your use of our Services. These Terms supersede any prior agreements or understandings.
20. No Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. A waiver of any term will be effective only if in writing and signed by Special Glasses.
21. Assignment
You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations under these Terms without restriction, for example in connection with a merger, acquisition, or sale of assets. Any attempted assignment in violation of this section is void.
22. Open-Source Software
Our apps may include open-source software components. Each open-source component is subject to its own license terms, which can be found in the app's settings or documentation. Nothing in these Terms restricts your rights under applicable open-source licenses.
23. Export Compliance
You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations maintained by the U.S. Department of Commerce, trade and economic sanctions maintained by the U.S. Treasury Department's Office of Foreign Assets Control, and the International Traffic in Arms Regulations maintained by the U.S. Department of State.
24. Contact Us
If you have any questions, concerns, or complaints about these Terms, contact us at:
- Email: spatial@specialglasses.net
- Website: specialglasses.net
We aim to respond to all inquiries within a reasonable timeframe. For data protection inquiries from EU/UK residents, we will respond within 30 days as required by applicable law.